What are outsourcing services?

Outsourcing services involve hiring external companies or freelancers to perform specific tasks or services that could be done in-house. Companies outsource to improve efficiency, reduce costs, and access specialised expertise. iScale Solutions offers tailored outsourcing solutions to help businesses achieve these goals with ease.

What are the main benefits of outsourcing?

Outsourcing provides cost savings, access to skilled talent, increased efficiency, and the ability to focus on core business functions. It also allows companies to scale up or down quickly based on project needs. With iScale Solutions, businesses can unlock these benefits through flexible and reliable outsourcing partnerships.

What types of services can be outsourced?

Commonly outsourced services include IT support, customer service, human resources, accounting, marketing, and manufacturing. Companies often outsource repetitive or highly specialised tasks. iScale Solutions specialises in a wide range of outsourced services, ensuring high-quality support across different industries.

How do I choose the right outsourcing provider?

Look for providers with industry expertise, proven experience, strong communication skills, and a good reputation. Also, consider their ability to meet your specific requirements and scalability needs. iScale Solutions stands out with its dedicated expertise, client-focused approach, and scalable solutions.

Meet The Industry Leaders

The Experienced Team Defining Outsourcing Strategies

Meet the driving force behind revolutionary outsourcing solutions. Our seasoned team specializes in crafting outsourcing strategies tailored to redefine your business efficiency and innovation.

Iannis Hanen

Founder & President

Iannis blends his French and American heritage with a deep-seated passion for entrepreneurship. With 15 fruitful years in the Philippines and extensive experience in tech both in Silicon Valley and the Philippines, he is a seasoned leader. His journey is marked by successfully establishing and growing multiple businesses, showcasing his innate entrepreneurial spirit and commitment to innovation.

Luke Cunico

Chief Operations Officer

Luke hails from Singapore and brings a wealth of experience in managing operations to the iScale team. At the heart of iScale Ventures, he oversees the critical areas of Human Resources, Recruitment, and IT, ensuring our operations run smoothly and efficiently. His expertise and leadership are pivotal in driving our mission and supporting our growth.

Ninoy Salmon

Chief Financial Officer

Ninoy brings a rich French-Filipino heritage and over a decade of expertise in finance and accounting to the iScale team. Leading our finance and accounting team, he ensures our financial health and strategic planning are top-notch. As a co-founder of Proseso Consulting, an accounting outsourcing firm, Ninoy’s entrepreneurial flair and deep understanding of the financial landscape are invaluable assets to our operations and growth.

Jean-Emmanuel Labignette

Chief Technical Officer

Jean hails from France and has been a key player in the tech scene for many years, with significant experience in the Philippines. As a co-founder of iScale Software, our software development outsourcing arm, his expertise has been pivotal in shaping innovative tech solutions. His leadership in technology drives our commitment to delivering cutting-edge services to our clients.

Tomy Gallois

Chief Commercial Officer

Tomy brings a wealth of experience from the French BPO sector to the iScale team. With his extensive background, Tomy leads all our BPO activities, ensuring excellence and innovation in our services. As a co-founder of iScale People, our dedicated BPO practice, his expertise and vision have been instrumental in driving our growth and success in the industry.

Bertrand Navarre

Business Solution Director

Bertrand, serving as our Business Solution Director, brings his French roots and extensive experience in the Philippines to the forefront of iScale’s strategy and innovation. As a co-founder of Volendra, an HR and Payroll System, Bertrand’s expertise in creating effective business solutions is invaluable to our team, ensuring we offer top-notch services and systems to our clients.

Len Dinglasan

Vice President HR

Len, our Vice President of HR, brings over a decade of experience in General Business Administration to the iScale team. As a dedicated Filipina professional, she expertly manages all aspects of human resources, ensuring our company culture thrives and our team members are supported in their growth and development.

Arnol Gomez

Finance Manager

Arnol recently joined the company and has
been with the organization for nearly two months as Finance Manager. Prior to
his role, he has 20 years of extensive professional experience in overseeing
financial operations, budgeting, and administrative functions within the
maritime industry. He holds a Bachelor of Science in Accountancy and is
currently pursuing a master’s degree.

Dars Centura

Talent Acquisition Manager

Dars, our Talent Acquisition Manager, brings extensive experience in talent management and team development. With a proven track record across diverse industries, she expertly leads our recruitment team, driving strategic improvements to optimize performance and meet hiring targets. Her commitment to nurturing talent and enhancing operational efficiency strengthens our organization’s capacity to attract and retain top talent, ensuring a seamless candidate experience and robust client satisfaction.

Luther Dy

IT Manager

IT Officer with vicennium years of hands-on experience, bringing extensive expertise to the iScale organization. Recognized as a seasoned professional in managing and optimizing IT infrastructure with a strong focus on network security, system reliability, and operational efficiency. Highly skilled in delivering top-tier client support and leading IT initiatives that enhance productivity and secure data environments. Known for a proactive approach to resolving complex technical challenges and ensuring robust IT frameworks that align seamlessly with organizational goals.

Charlote Ojo

VP of Workspaces

Charlotte leverages over a decade of customer service experience from various industries to expertly manage our shared office and facilities. As a dedicated Filipina, she ensures that each element of our workstations and procurement meets the needs of our team and clients alike. Her commitment to a streamlined, collaborative workspace empowers everyone to work at their best.

Our Distributed Team

Our top teams, strategically positioned across the world’s premier outsourcing locations, work tirelessly around the clock to redefine the outsourcing landscape. From Manila to Madagascar, and beyond, our experts bring a blend of local knowledge and global insights, ensuring that your project benefits from the best of both worlds.

All Philippines Team Madagascar Team