Your Outsourcing Questions, Our Answers
General Information
What makes iScale's staff augmentation solutions unique?
iScale offers a highly personalized approach to staff augmentation, focusing on understanding your specific project needs and company culture to ensure a perfect fit. Our extensive pool of talent across various domains enables us to quickly match the right professionals to your projects.
What is the cost of your services?
- Staff augmentation: Employee charged salary + mark-up. Mark-up depends on the services (Wage hosting, recruitment, IT, facilities) and the volume. For more information contact us at [email protected]
- Business Process Outsourcing: hourly rate all inclusive. The rate depends on the skills and qualifications required. For more information contact us at [email protected]
- Software development outsourcing: cost depend on the model chosen (time and material, or task based. For more information contact us at [email protected]
How does iScale handle the administrative aspects of staff augmentation?
iScale takes care of all administrative and HR responsibilities, including contracts, payroll, taxes, and any legal compliance issues. This allows you to focus on your core business activities without worrying about the overheads associated with employment.
What industries does iScale specialize in for staff augmentation?
iScale serves a wide range of industries including technology, finance, healthcare, retail, and more. Our diverse talent pool allows us to cater to the specific needs of various sectors, ensuring industry-relevant expertise.
What is outsourcing?
Outsourcing is a broad term for a situation where a company hires another company to perform services that were previously done in-house with the company’s own employees. While outsourcing may involve two companies within the same countries, most of outsourcing practices involve a customer in a particular country and an outsourcing company in another.
What is EOR?
An Employer of Record (EOR) provider is a company allowing its clients to hire employees in a different country without establishing a local legal entity. Employees working through the EOR are legally employed and managed administratively by the EOR company, while they are operationally managed by the EOR client. The EOR company handles all legal compliance, HR, payroll, and benefits associated with the employment.
What is the difference between staff augmentation, BPO and outsourcing?
Staff augmentation, BPO and outsourcing are different strategies for a company to involve external resources with his processes and task. Each strategy features a different level of control, integration, and impact on a operations.
Got more questions?
We're here to help!
Pricing + Payments
What is the cost of your outsourcing service?
- Staff augmentation : Employee charged salary + mark-up. Mark-up depends on the services (Wage hosting, recruitment, IT, facilities) and the volume.
- BPO : hourly rate all inclusive. The rate depends on the skills and qualifications required.
- Software development outsourcing : cost depend on the model chosen (time and material, or task based.
Can I negotiate the candidates salaries and benefits?
Can I be billed in other currencies than Pesos or Vietnamese Dong?
When do I need to pay?
Do I need to pay for the facilities and the IT equipments?
HR + Recruitment
What if I am not satisfied with your employee’s work ?
What happens when a client terminates the mission? Do you replace the employees?
Can your employees work for different timezones?
Can we put up on-call duties?
What is the timeline for recruitment?
- For most roles, we aim to find most positions in 4 to 6 weeks. But it depends on the difficulty of the profile and the responsiveness of the client.
- But we don’t rush during the recruitment process. We want to find the right fit and not just a fit
Where do you source the candidates?
What happen if a candidate accept a proposition but then got a better offer and retracts?
- It doesn’t happen aa lot with u. When candidates have signed the contract, they usually stick to it.
- What can happen is to move the start date, but for good reason usually.
Who provides the IT equipment?
- We can buy on your behalf
- We can rent it to you
- You can ship (but it’s not recommended because very costly)