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Customs Brokerage Agent

Industry: Logistics
Type: Full Time
Location: Philippines
Work Experience: 1-3 Years

Job Description


  • Assists customs brokers in processing import and export documentation.
  • Communicates with clients to gather necessary information for customs clearance.
  • Verifies accuracy and completeness of customs documents and declarations.
  • Coordinates with carriers, freight forwarders, and other parties involved in the shipment process.
  • Monitors shipment status and update clients on clearance progress.
  • Resolves issues or discrepancies related to customs clearance.
  • Stays updated on changes in customs regulations and procedures.
  • Maintains organized records of customs documents and transactions.
  • Collaborates with internal teams to streamline customs clearance processes.
  • Provides excellent customer service to clients regarding customs-related inquiries.
  • Performs other related duties as assigned.


  • High school diploma or equivalent (Bachelor’s degree in a related field is a plus).
  • Previous experience in customs brokerage or logistics is an asset.
  • Familiarity with customs regulations and procedures is beneficial.
  • Strong attention to detail and ability to work in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • Proficiency in MS Office Suite (Word, Excel, Outlook).
  • Ability to prioritize tasks and manage time effectively.
  • Willingness to learn and adapt to changes in the customs brokerage industry.


  • Full Time Employment with competitive salary and benefits
  • Medical, dental, and vision insurance coverage

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Customs Brokerage Agent

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