IT Service Outsourcing
Benefit from our dedicated in-house IT professionals, handpicked from the top 5% of engineering talent in the Philippines and Vietnam. This ensures exceptional quality and expertise in every project we undertake.
IT Service Outsourcing
A Smart Move for your Business
Discover the transformative potential of outsourced software development with us. We’ll guide you through the process, revealing how software development outsourcing can be a game-changer for scaling your business.
What is IT Service Outsourcing?
IT Service Outsourcing involves delegating your company’s information technology (IT) processes and services to an external provider. This strategic move allows businesses to tap into a global pool of expertise without the overhead of expanding their in-house teams. From software development and maintenance to technical support and cloud services, outsourcing encompasses a wide range of functions.
Outsourced software development is a way for businesses to access specialized skills and resources without having to build and manage an entire in-house development team.
Benefits of IT Service Outsourcing
- Cost Efficiency: Outsourcing IT services can significantly reduce operational costs. It eliminates the need for substantial capital investment in IT infrastructure and reduces the expenses associated with hiring and training specialized staff. By paying only for the services you need, when you need them, you can better manage and predict your IT expenditures.
- Access to Global Talent: One of the most compelling advantages of IT service outsourcing is the opportunity to work with top-tier professionals from around the world. This access to a diverse talent pool ensures that your IT tasks are handled by experts, bringing a level of skill and innovation that might be hard to find locally.
- Focus on Core Business Functions: Outsourcing IT services allows your business to concentrate on its core competencies without being bogged down by complex IT decisions. This can lead to improved productivity and efficiency across all departments, as your internal team can focus on strategic goals that drive growth.
Outsourcing software development isn't just about cutting costs; it's a smart strategy to inject innovation, speed, and global expertise into your projects.
Use Cases of IT Service Outsourcing
- Software Development and Maintenance: Many businesses outsource the development and maintenance of their software applications to benefit from the latest technologies and methodologies, such as agile and DevOps, without the need to invest in extensive training for in-house staff.
- Technical Support and Helpdesk Services: Providing round-the-clock technical support can be challenging, especially for small to medium-sized businesses. Outsourcing these services ensures that your employees and customers receive timely assistance, improving satisfaction and productivity.
- Data Analytics and Business Intelligence: Analyzing large volumes of data to glean actionable insights can be resource-intensive. Outsourcing this function enables businesses to harness the power of big data and advanced analytics without the need for significant investment in technology and talent.
- Cloud Services and Infrastructure Management: Outsourcing the management of cloud services and IT infrastructure helps businesses leverage the full potential of cloud computing, including increased efficiency, flexibility, and scalability, without needing deep technical expertise in-house.
Outsourced software development empowers businesses to innovate without the constraints of internal resources, unlocking endless possibilities for growth and efficiency.
Need to outsource IT development? Find out what we can do for you.
For over a decade, we’ve been empowering businesses worldwide by enhancing their IT functions.
What sets us apart
Why Choose iScale for your IT Service Outsourcing needs?
We specialize in assembling dedicated team members who work directly from our offices to advance your company’s long-term goals. You retain full control over team composition, including salaries, benefits, and management.
Effortless Resource Management
With our IT Service Outsourcing model, you can say goodbye to the hassle of recruitment and team-building. We handle all aspects of resource planning, ensuring you have the right talent for your project without any recruitment worries.
Streamlined Execution
Forget about the complexities of project planning and task management. Our dedicated Project Manager takes charge of all project-related responsibilities and ensures smooth execution, allowing you to focus on your core business objectives.
Familiarity and Efficiency
Our team members are not only skilled professionals but also have a history of working together on various projects. This familiarity promotes efficient collaboration, enabling our team to hit the ground running and deliver results promptly.
Organized and Quick Start
Benefit from a well-organized team that requires no ramp-up time. With iScale, your project gets off to a quick start as our experienced team members are accustomed to working together, ensuring swift progress from the get-go.
Don't Just Outsource—Outshine with Our Top Talent!
With us, you’re not just filling roles; you’re strategically enhancing your team with some of the brightest stars in the industry. The future is waiting—let’s build it together.
Our Tailored Solutions
IT Service Outsourcing vs. Other Outsourcing Strategies
Our expertise spans across various countries, including the Philippines, Vietnam, and Madagascar, ensuring that no matter where the best talents are, we’re there to bridge the gap.
- iScale employment contract
- Recruitment
- Administrative Management
- Payslips Management
- Performance Management
- Delivery Management
- Backup
- iScale employment contract
- Recruitment
- Administrative Management
- Payslips Management
- Performance Management
- Delivery Management
- Backup
- iScale employment contract
- Recruitment
- Administrative Management
- Payslips Management
- Performance Management
- Delivery Management
- Backup
- iScale employment contract
- Recruitment
- Administrative Management
- Payslips Management
- Performance Management
- Delivery Management
- Backup
Staffing Roles Available
Our IT Service Outsourcing Expertise
Phyton Development
Expert coding services tailored for Python programming needs.
.Net Development
Comprehensive development solutions leveraging the versatility of .NET framework.
Lead Development
Strategic leadership and guidance to drive your development projects forward.
Java Development
Comprehensive development solutions leveraging the versatility of .NET framework.
Php Development
Specialized development services focusing on PHP scripting language.
DevOps
Skilled C programming solutions crafted to address your development challenges.
Ruby Development
Customized development services utilizing the power of Ruby programming language.
C Development
Skilled C programming solutions crafted to address your development challenges.
IT Support
Reliable technical assistance and support to ensure smooth operation of your IT systems.
SQL
Expertise in managing and optimizing SQL databases to support your data infrastructure.
Odoo Development
Streamline your business operations with custom Odoo apps and solutions, tailored to fit your unique needs.
Salesforce
Tailored solutions harnessing the capabilities of Salesforce CRM for your business needs.
Data Analyst
Proficient analysis and interpretation of data to derive actionable insights for your business.
Quality Assurance
Rigorous quality assurance testing to ensure the reliability and performance of your software products.
Business Analyst
Strategic assessment and optimization of business processes to drive growth and efficiency.
How it works
Our IT Service Outsourcing Process
Whether you’re looking to outsource specific tasks or entire processes, we’re here to support you every step of the way. Let us handle the details so you can focus on what matters most – growing your business.
01
Initial Meeting
Let’s get together—tell us your requirements, and we’ll explain our capabilities and how the process works.
02
Job Description Submission
Send us a detailed job description and meet with our Talent Acquisition (TA) team for a comprehensive evaluation of your needs.
03
Candidate Search
We’ll sift through our candidate databases to find the best-suited individuals for your project and company, then send you 2 to 3 resumes for review.
04
Candidate Selection and Interviews
Choose the candidate you prefer based on their resume and conduct interviews as you would internally. We’re here to assist during the interview process at your convenience.
05
Making Your Choice
When you find a candidate you’re particularly impressed with, we’ll discuss the terms of the contract, including gross salary, benefits, work location (remote or onsite), and IT equipment requirements.
06
Job Offer and Onboarding
We’ll extend a job offer to the employee and send you a service agreement. Our team will manage the employee’s onboarding process to ensure everything is in place for their first day. We’re flexible and will adapt to your onboarding needs and requirements.
07
Ongoing Management
You’ll oversee your team member’s operational duties, while we handle the rest, including HR and payroll.
Note: The entire process typically takes approximately 30 days from our first meeting, although this timeline can vary depending on client and candidate responsiveness.
Our Transparent IT Service Outsourcing Pricing
We offer transparent, all-inclusive hourly pricing for our outsourced IT services, tailored to meet your unique needs and give you complete control over your outsourcing budget.
Time & Material model
- Unmanaged outsourcing
- Dedicated team
- Recruitment, HR and admin management
- Dedicated office space or remote positions
- Monthly cost including : employee salary, government taxes, benefits, IT and offices costs + a mark up or a fixed fee for iScale Services
Fixed price
- Managed outsourcing
- Timeline, Scope, deliverables and budget defined at the start of the project
- Responsibility for deliverables
- Full project team managed by iScale: Developers, QAs, Project Manager, Business Analyst, UX Designer
- Fixed costs
Mixed model
- Hybrid outsourcing
- Budget predictability with fixed costs for key deliverables.
- Dynamic team scaling according to project needs.
- Clear responsibility with managed outsourcing for critical phases.
- Tailored solutions optimizing both project management and financial control.
Customized IT Service Outsourcing
From Home-Based Freedom to Full-Fledged Office-Based Setup
Boost your business with a team that molds to your work style, from the quiet of your home office to the buzz of a corporate setting. Our IT Service Outsourcing brings you the flexibility to expand and the expertise to excel, ensuring your success is always supported, no matter where you work.
Home-based Staff
Our home-based staff consists of talented professionals who excel in working remotely. They are equipped with the necessary tools and resources to efficiently collaborate with your team from any location. With a focus on productivity and communication, they ensure seamless integration into your projects while delivering high-quality results.
Features
- Fully remote operation
- Ideal for independent professionals or small teams
- Economical due to zero physical office overhead
- Broad access to talent regardless of location
- Attracts those preferring to work without a commute
- Conducive to a balanced work and personal life
- Generally, remote staff are amenable to more modest wages
Hybrid Staff
Our hybrid staff members are adept at blending remote and in-office work to meet your specific requirements. They offer the best of both worlds, combining the flexibility of remote work with the collaboration opportunities of in-person interactions. Whether it’s attending meetings virtually or collaborating on-site, they ensure seamless coordination to achieve your business goals.
Features
- Combination of remote and in-office work
- Flexible office attendance
- Suitable for teams of any size
- Collaborative co-working spaces
- Attractive for those who wish to occasionally work on-site
- Availability of meeting and collaborative spaces
- Modern office amenities
- Supports operational stability during disruptions
Office-based Staff
Our office-based staff members are dedicated professionals who thrive in a traditional office environment. They bring a strong sense of teamwork and camaraderie to your projects, fostering a supportive work culture. With access to on-site resources and facilities, they ensure efficient collaboration and seamless project execution.
Features
- Exclusive, permanent in-office workstations at our HQ in Manila
- Facilitation of independent office sourcing and setup on your behalf.
- Optimized for larger organizations requiring dedicated facilities.
- Fosters teamwork and boosts productivity
- Ideal for roles critical to business operations and security.
- Full access to office amenities.
- On-site support and team events.
- Enhanced data protection with ISO-certified security measures
Common Questions About IT Service Outsourcing
FAQs
What IT services can I outsource to iScale?
We offer a wide range of IT services, including software development, cloud management, cybersecurity, technical support, and data analytics.
How does iScale ensure service quality?
We hire top talent, follow best practices, and maintain clear communication, ensuring high-quality and reliable IT solutions.
How does iScale protect client data?
We adhere to strict data protection protocols and use advanced security measures to safeguard your information. Learn more here.